Who We Are

Building homes and fostering communities.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. In October 2018, like-minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form MTVH.

We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

G15 Member

Representing London’s largest housing associations to influence policy for our residents.

Training & Events

Programmes designed to boost employment opportunities and foster stronger ties.

Specialist Care

Intensive support for marginalized people, older residents, and mental health.

Support & Advice

Everything you need to live safely and comfortably.

Get help with money and bills

What to do if you’re struggling to pay your rent, and information on help and support available.

Get Financial Help →

Domestic abuse

How to get help if you or someone you know is experiencing domestic abuse. We are here to listen.

Seek Confidential Help →

Anti-social behaviour

Dealing with anti-social behaviour in your neighbourhood and how to report incidents.

Report Incident →

Find a Care & Support Service

We offer accommodation and intensive care services to people in their own homes or specialized facilities. Specialist areas include older people and mental health.

Contact Us

How we contact you

If you’re unsure it’s MTVH contacting you by phone or through email, call us to verify:

0203 535 3535

Monday to Friday, 8am – 6pm (Closed Bank Holidays)

Trusted Email Domains

  • @mtvh.co.uk
  • @e.mtvh.co.uk
  • @soresi.co.uk

Video Call Diagnostics

We’re now using video calls to diagnose and fix your repairs more efficiently. Show us the problem in real-time using your smartphone or tablet, helping us resolve it quickly.

  • Faster resolutions
  • No unnecessary visits
  • Easy smartphone process